Customer service system for a large telecom company
Opens with a password
UX/UI designer and design lead. I make complex B2B and B2C products simple.
About
I have hands-on practice in defining user problems, creating user‑centric interfaces, and translating complex business logic, user needs, and technology constraints into solution concepts that are meaningful, engaging, and easy to use. My approach combines strategic thinking, usability principles, and a deep understanding of user behavior to create seamless digital experiences. In recent years I have also led design teams: setting up the process, the design system and the handoff to development.
Selected projects
All projects
Maya: an intuitive AI‑powered browser
A browser that starts from what you intend to do rather than from tabs: email, notes, calendar and tasks in one window, with AI answering in interactive blocks. Nine months in a start-up — from founder interviews to a design system, a brand and a website.
Educational program for kids Oceanautica
Online learning platform providing theoretical basics of diving, medicine, underwater vehicles, underwater archeology & robotics.
Lamoda: Virtual wardrobe & returns reduction (study project)
A self‑directed study project: a personalised virtual wardrobe concept for a fashion marketplace, aimed at cutting returns caused by size mismatch and making recommendations more relevant.
B2B Procurement: Designing a Tender Management Platform
Dealingi came for a design review of finished mockups and stayed for a full redesign: from roles and the tender lifecycle to live bidding, responsive layouts and developer handoff.
What I do
Competencies and tools01Research
- Stakeholder interviews
- Workshops
- User interviews
- Competitive analysis
- Personas
- CJM
- User story mapping
- OOUX
- Usability testing
- Surveys
- Focus groups
02Design
- Information architecture
- User flows
- Wireframes
- Hi-fi prototypes
- Interaction and micro-animation
- Design systems
- Responsive design
- Accessibility
- Heuristic review
- Design documentation and handoff
03Process & leadership
- Lean UX
- Agile/Scrum
- Team leadership
- Mentoring
- Facilitation
- Presentations
- Stakeholder management
- Pre-sales
- Figma
- Figma Make (AI)
- FigJam
- Storybook
- Miro
- Mural
- Axure RP
- Adobe Photoshop
- Adobe Illustrator
- Adobe After Effects
- Jira
- Confluence
- Notion
- Claude
- ChatGPT
Contact
Open to product design work and collaborations.